Welcome to CookHomes.ca

Cook Homes Customer Care Team

Joanne Miller
Customer Care Manager
jmiller@cookhomes.ca (email)
519-746-6244 x30 (phone)
519-220-8229 (cell)
519-746-4027 (fax)

Christine Bailey
Customer Care Representative
cbailey@cookhomes.ca (email)
519-746-6244 x32 (phone)
519-746-4027 (fax)

Terry Rodgers
Customer Care Service Technician
(Contact via Christine Bailey)

Please feel free to contact any member of our team to assist you. We look forward to hearing from you!

For After Hours Emergency Contact Information, please click here

Tips of the Month : July 2010
	Going out of town for your summer vacation? Here are some suggestions to help safeguard and maintain your home while you are away:
	Install timers on lamps and televisions in several areas of your home and set them to come on at varied times to create the illusion that someone is home.
	Temporarily stop newspaper delivery while you are away, and ask a neighbour to collect any flyers that may be left on your front porch. Accumulated papers are a tell tale sign that you are away.
	Don’t forget to take out all the trash for garbage day (or ask someone to do it for you if you are leaving more than a day before your pick up date), but do remember to ask a neighbour to bring in the garbage cans and recycling bins for you.
	Have a neighbour park an extra vehicle in your driveway.
	Remember to keep your air conditioner (if equipped) turned on. This will be vital in maintaining humidity and temperature levels in the home while you are out. You may want to turn the thermostat up a degree or two though.
	For lengthy trips, it may be wise to have a security system installed if you haven’t done so already. If you do have a system installed already – don’t forget to call the monitoring company to inform them of your plans and alternate contacts.
	Provide a key and /or alarm code to a neighbour or friend, just in case they need access to the home.
	If you do not have an in ground sprinkler system, ask someone to stop by and water on your assigned day (especially if your sod has just recently been laid). It would also be helpful to have the grass mowed.
	Now for the most obvious – ensure that all windows and doors are properly closed and locked. It only takes one overlooked window to become a point of entry into the home.
	And now for the most important...have a safe and happy summer vacation!